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Original Research

Packages, Plans and the Repeat-Purchase Trap

Swum cohorts show very different 90-day repeat-purchase rates by first product. The lower number can mean a product is still doing its job.

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Original Research

The Swim-Lesson Year on Swum: Demand Builds Before Delivery Peaks

A trailing 12-month Swum view shows completed bookings building sharply in spring and lesson delivery peaking in June, alongside rapid provider growth.

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Original Research

Who Cancels Swim Lessons Late? The Answer Needs Context

Provider-initiated Swum cancellation records had much shorter notice than parent-initiated records. That finding points to operations, not blame.

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Original Research

Do Last-Minute Swim-Lesson Customers Come Back?

A Swum cohort analysis finds 77.2% of eligible under-24-hour first bookings had another completed order within 90 days. Urgency did not mean low commitment.

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Original Research

The Hourly Economics of Short Private Swim Lessons

Duration-linked Swum orders show a $144.20 median hourly equivalent for eligible 15-minute orders and $122.40 for 30-minute orders—with important limits.

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Original Research

The Second-Lesson Test: What 1,024 Family-Provider Relationships Reveal

Among eligible family-provider pairs, 85.5% had another observed countable lesson within 30 days of their first observed lesson on Swum.

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Original Research

What Happens After a Swim Lesson Is Canceled?

New aggregate Swum analysis follows 4,293 cancellation records through explicit remedies and subsequent completed orders with the same provider.

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Original Research

One Booking Is Not One Lesson: The Accounting Mistake That Hides Recurring Value

Individual bookings and recurring plans occupy very different shares of Swum orders and lesson records. Here is why transaction count can misread the business.

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Original Research

How Long Is a Swim Lesson, Really? Data From 20,267 Records

Thirty minutes dominated Swum lesson records, while 15-, 20- and 30-minute formats together represented 84.1% of the measured cohort.

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