Makeup Lesson and Rescheduling Software

Handle absences, cancellations, reschedules, makeup options, balances, and time credits without losing track of who is owed what.

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Swum booking controls for cancellations, rescheduling, refunds, and makeup lesson policies
ClearLesson status

Keep cancelled, rescheduled, completed, and credited lessons traceable.

FlexiblePolicies

Support different cancellation, credit, and makeup workflows for your business.

ConnectedCommunication

Notify families and instructors when lessons change.

  • Swum weekly calendar showing rescheduled lesson status and lesson timing

    Make schedule changes traceable

    Connect lesson cancellation, rescheduling, and absence details to the original lesson and customer.

  • Swum packages and credits settings with credit expiration, upcoming payment application, and bookable timeslot controls

    Use credits instead of memory

    Track balances and time credits so makeup obligations are visible instead of scattered across notes.

  • Swum messages inbox for communicating cancellations, reschedules, and schedule updates

    Keep parents informed

    Send updates when lessons are cancelled, rescheduled, credited, or changed.

Rescheduling Workflows

Move lessons when timing changes while preserving customer, instructor, payment, and lesson context.

  • Reschedule lesson
  • Calendar updates
  • Parent notifications
  • Instructor context

Cancellation Communication

Notify families and instructors when lessons are cancelled or changed.

  • Cancellation emails
  • Push notifications
  • Lesson status
  • Weather changes

Absence and Detail Tracking

Record cancellation and absence reasons so staff can review what happened later.

  • Cancellation reasons
  • Absence context
  • Lesson details
  • History

Credits and Balances

Use time credits and balances to represent makeup value without manual spreadsheet tracking.

  • Time credits
  • Customer balances
  • Credit conversion
  • Purchase history

Instructor Payment Handling

Support contractor payment decisions for cancelled lessons when the business policy requires it.

  • Keep contractor payment
  • Payment status
  • Pending balance
  • Manual review

Reviewable History

Look back at what changed and why so families and staff are not relying on memory.

  • Lesson history
  • Customer records
  • Status tracking
  • Admin review

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Common Questions

Can Swum track makeup lesson value?

Swum supports balances and time credits that can help represent owed lesson value after cancellations or schedule changes.

Can parents be notified when lessons change?

Yes. Swum includes cancellation, rescheduling, confirmation, and notification workflows.

Can Swum handle contractor payment decisions for cancelled lessons?

Swum includes contractor payment handling for cancellations, including cases where a school chooses to keep contractor payment for a cancelled lesson.

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